Answer every inquiry, day or night.
Around 30% of dealership leads never get a reply. Ekho's Sales Agent answers in under five seconds over web chat and SMS, qualifies the buyer, and books the appointment.
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THE VALUE
What changes at a single rooftop
- 01
No lead goes unanswered
Around 30% of dealership leads never get a reply and over half get nothing within a day. Ekho answers in under five seconds over web chat and SMS, qualifies the buyer, and books the appointment, including at 2 AM on a Sunday.
- 02
Your team works ready buyers
Qualification, inventory questions, and scheduling all happen before a person is involved. Your salespeople spend the day on buyers who are ready instead of on first replies.
- 03
Dead leads come back
The agent mines your CRM and re-engages cold leads over SMS when something changes, so the pipeline you already paid for keeps producing.
Enterprise-grade security and infrastructure
Built for selling vehicles at scale.
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An AI sales team on your existing site
Web chat and SMS, trained on your inventory, live in days without replacing your website.
AI Chat
AI chat widget that engages website visitors, answers questions, and books appointments 24/7.
AI Listing Enrichment
AI-powered listing optimization — auto-enriched titles, descriptions, and attributes for every vehicle.
AI SMS
AI SMS agent for two-way text conversations — lead response, follow-up, and re-engagement.
Analytics
Conversion tracking, attribution, and buyer demographics.
Brand Customization
White-label control over how every Ekho surface looks and sounds.
Compliance
50-state regulatory compliance for vehicle sales and documentation.
Conversations Inbox
Unified messaging inbox across SMS and web chat.
CRM
Lead management, pipeline tracking, and AI-powered follow-up.
Financing Prequal
Soft-pull credit check — instant rate estimates with no impact to buyer's credit score.
Integrations
Connects to the CRM, DMS, calendars, and providers you already use.
Inventory CMS
Centralized inventory management with AI-enhanced merchandising.
Knowledge Hub
Upload your documents and author smart replies so the agent knows your dealership.
Promotions
Rule-based dealer and OEM promotions that cover future inventory automatically.
Reporting
Financial reporting for revenue, payouts, and F&I performance.
Scheduling
Smart appointment scheduling with calendar sync and reminders.
How the industry is moving with Ekho
Dealers closing more deals. Groups scaling without adding headcount. Teams selling long after the doors are locked. These are the businesses that rewired how they sell with Ekho.
“That's why I committed so heavily to Ekho... Look at the dominant position Carvana has had... Their competitors have two options: it's either adapt or die. I chose to adapt.”
“The difference wasn't incremental — it's redefining how our team interacts with inbound.”
“Ekho is the future, and you can either join it or get run over by it.”
“Ekho gives us the infrastructure to take what we've built regionally and offer it to riders across the country.”
“Together with Ekho, we make it easier for customers to discover the right bike, secure financing, and complete the paperwork from anywhere, even when the store is physically closed.”
Insights for your business
Frequently Asked Questions
Web chat and SMS, with shared conversation memory across both, so a buyer who starts on your website and continues by text is one conversation rather than two.
No. It installs on your existing site and is typically live in days, so nothing about your current setup has to change first.
It escalates into a unified inbox as an action item carrying the full conversation, so your team can take over live mid-thread, pause the agent, and mark it resolved. You decide what the agent is allowed to handle on its own.
Ekho integrates with your DMS, CRM, and lender panel. Inventory syncs automatically, financing uses your existing lender relationships, and customer data flows both ways. You keep your current workflows — Ekho automates the parts that slow you down.
No. Ekho makes your team more effective. Sales Agent handles repetitive tasks like qualification and follow-up, freeing your reps to focus on closing deals and building relationships. Your team stays in control and can take over any conversation instantly.
Most dealerships see results within the first 30–60 days. Your Website starts converting from day one, Sales Agent begins capturing leads immediately, and the Transaction Engine streamlines deal processing right away.
Most dealerships are fully live within one to two weeks. Sales Agent can go live in days if you want to start there first. We handle inventory import, DMS connection, and configuration during onboarding.
Yes. Start with whichever solves your biggest pain point — Sales Agent, Transaction Engine, or Website. Most customers start with the Sales Agent since it's the fastest to get integrated, while the Transaction Engine may have a waitlist depending on integration scheduling. Most dealerships find the products work better together, but you have complete flexibility to add them as you grow.
Same team. Same ad spend.
More deals.
See what happens when every lead at your dealership gets a real conversation — and none of them fall through the cracks.
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