Conversations Inbox
<p>A unified inbox where dealers and OEMs monitor every AI-BDC and human conversation with leads across SMS, email, and web chat. Escalations surface instantly when the AI needs help or a buyer asks to speak with a person, with full conversation context attached. Reply to any buyer from one interface regardless of channel.</p>
Conversations Inbox
Monitor AI and human conversations across SMS, email, and web chat from a single unified inbox — no switching between tools.
When the AI-BDC can't answer a question or a lead asks to speak with someone, escalation notifications appear immediately with full conversation context.
Message buyers via text, email, or web chat directly from the same interface — maintaining a single thread of context regardless of channel.
All the features you need and more
Ekho’s Features enhance every stage of the buyer journey—from financing and fraud checks to documentation and post-sale support. These plug-and-play capabilities optimize conversion, ensure compliance, and unlock high-margin revenue.
How we help buyers purchase vehicles
Ekho shopper
