CUSTOMER STORY
Massimo's close rate, up 22%
8,900 hours of lead nurturing a year, handled by the agent.
NEWSLETTER
The Ekho Pit Stop
What shipped, what our customers are achieving, and what we're seeing in the field. One short email every other week, for the people who sell vehicles.
We're committed to your privacy. Ekho uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our privacy policy.
Product updates
What shipped across the AI Sales Agent and the Transaction Engine, in a sentence each, every other week.
Customer stories
How dealers and manufacturers use Ekho, with the numbers behind it. A few minutes to read.
From the field
Where we have been, what dealers told us, and the shows where you can find us. Unsubscribe any time.
Editions
A taste of what lands in your inbox. Each story links to the full piece on our blog.
-
Issue 4 lands October 5
Get it in your inbox -
Close rates up 22%, new features, and new case studies
- Customer story How Massimo's AI Sales Agent absorbs 8,900 hours of lead nurturing a year Leads who speak to the agent are 2.4X more likely to convert, and they spend 19% more per order. Of the leads it captures, 51% arrive outside working hours.
- AI Sales Agent National Powersports Distributors is live on Ekho One of the country’s largest pre-owned powersports dealer groups puts an always-on AI Sales Agent on every lead.
- Transaction Engine Real-time insurance quotes, inside checkout Embedded, real-time insurance in checkout, powered by Progressive Insurance®.
- AI Sales Agent Ask every buyer for a Google review, automatically Ekho now texts each buyer a request to review your dealership publicly, on your Google listing, once, when their deal closes.
Also in this issue Leads from any source, your own documents in the agent's answers, what the FTC's pricing FAQs mean for dealers, LiveWire's return to online sales, and the shows where you can find us.
- Customer story How Massimo's AI Sales Agent absorbs 8,900 hours of lead nurturing a year Leads who speak to the agent are 2.4X more likely to convert, and they spend 19% more per order. Of the leads it captures, 51% arrive outside working hours.
-
Here's what we shipped
- Customer story Triumph Cleveland saves 2,080 staff hours a year Cleveland's flagship Triumph dealer put an AI Sales Agent on the night shift, and started converting the inquiries that land after the lights go off.
- AI Sales Agent Nudges that know the vehicle The prompt that greets a buyer knows which vehicle they are looking at.
- AI Sales Agent The AI Sales Agent can now guide a buyer into checkout When a buyer asks to just buy the thing, the AI Sales Agent can now take them there.
- Platform Ekho's documentation hub, rebuilt Ekho's documentation is now four sections, generated from the codebase so it stays current, and you can ask it questions in your own words.
Also in this issue Returning buyers the agent remembers, condition and history reports on used vehicles, CRM sync you can connect yourself, and inventory matched and enriched by AI.
- Customer story Triumph Cleveland saves 2,080 staff hours a year Cleveland's flagship Triumph dealer put an AI Sales Agent on the night shift, and started converting the inquiries that land after the lights go off.
-
The AI Sales Agent is officially live
- AI Sales Agent The Ekho AI Sales Agent is officially live It started as a hackathon project. It now answers buyers in under five seconds at any hour, and it can close the deal.
- Customer story How EuroCycle is scaling online 50-state sales From one sale a month, to one a week, to one a day, and climbing.
- Transaction Engine Checkout loads 38% faster Checkout now loads 38% faster on a first visit, the visit where buyers decide whether to keep going.
- Transaction Engine Your store can now run more than one F&I provider Hold several coverage providers at once, each with its own products. The buyer still sees one menu.
Also in this issue An AI Sales Agent for every rooftop in a group, preorders over the API, ad conversion tracking, two-way CRM sync, and four new faces on the Ekho team.
- AI Sales Agent The Ekho AI Sales Agent is officially live It started as a hackathon project. It now answers buyers in under five seconds at any hour, and it can close the deal.
We're committed to your privacy. Ekho uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our privacy policy.