A dealership account can hold several F&I coverage providers at once, each with its own products, and the buyer still sees one menu.
Almost no dealership buys its whole F&I shelf from one place. The service contract comes from one provider, GAP from another, tire and wheel from whoever wrote the best terms this year.
So a dealership account can now hold more than one coverage provider at a time.
Each provider brings its own products
Turn on the providers your store actually sells and pick which of their products you offer. EasyCare, Zurich, Assurant and the rest of the providers we support sit side by side rather than one replacing another, and a single product can come off the shelf without taking its provider with it.
The buyer still sees one menu
None of this reaches the buyer. They see coverage, its term and its price, presented inside checkout the way it always was. They are choosing protection, not choosing a provider, and a menu assembled from three providers looks exactly like one assembled from a single provider.
The menu follows the vehicle
A vehicle only shows the products it is eligible for, so the menu changes with what the buyer is buying rather than with which store is selling. New and used can carry different shelves without anyone maintaining two stores. That is what makes a second provider worth holding: you can put the better terms in front of the buyer they apply to, rather than picking one shelf and living with it everywhere.
Where to find it
In the Admin Portal, under Settings, then Transaction Engine, then Coverage. Speak to your Ekho contact to have a new provider added to your account.
Frequently asked questions
Yes. Where two providers both write a product, you choose which of them your store offers it through, and the buyer's menu shows the product once.
No. The menu shows the coverage, its term and its price. Which provider writes it is a setting on your account, not something the buyer is asked to weigh up.
