Tommy Xue joins as AI Product Manager. He led internal AI efforts at DoorDash and built the data platform behind their newer verticals, including tooling that put AI in the hands of non-technical teams.
Tommy Xue joins Ekho as AI Product Manager.
Where Tommy comes from
He comes from DoorDash, where he led internal AI efforts and built the data platform behind their newer verticals. Part of that work was the tooling that put AI in the hands of non-technical teams, which is a harder problem than it sounds: the model is rarely the constraint, and the interface almost always is.
He started out as a software engineer at Amazon, and was an early hire at a music royalty investment platform.
What Tommy will do here
Tommy is building the internal AI systems that Ekho runs on. Not the buyer-facing Sales Agent, but the layer underneath the company: the tooling that lets a small team carry the workload of a much larger one, and that puts the same leverage in the hands of people who do not write code.
Why it matters here
Ekho competes with businesses that have far more people. The only durable answer to that is to make each person carry more, and the only way to do that without burning them out is better internal tooling.
Tommy has built exactly this before, at a company where the operational surface was enormous and the teams using the tools were not engineers.
