AI summary

Ethan Poortenga joins as founding Product Manager. He was the founding PM at Hang, growing it from a handful of customers to hundreds, and led both product and design there.

Ethan Poortenga joins Ekho as our founding Product Manager.

Where Ethan comes from

He was the founding PM at Hang, a restaurant loyalty and customer engagement platform. He started with a handful of customers and a half-built product, and grew it to hundreds of customers. He did the design work himself along the way, and eventually led both product and design.

Before Hang he was a product manager at Amazon.

What Ethan will do here

Ethan leads the product teams behind the Sales Agent and the Transaction Engine, which between them cover the whole path from a buyer's first question to a titled and registered vehicle.

Why it matters here

A founding PM role is not the same job as a PM role at a company that already has a product organisation. The work is deciding what to build with incomplete information, then doing whichever part of it nobody else is doing that week.

Ethan has done that from a half-built product to hundreds of customers once already.