AI BDC for car dealerships
Franchise and independent car stores buy most of their internet leads twice: once from the source, and again in the time it takes someone to respond. Ekho’s AI Sales Agent answers the moment the lead lands, so the second cost does not accrue.
Ekho’s AI Sales Agent runs on your own brand, your own rooftops and your own inventory. The buyer never leaves your dealership to talk to it.
What is different about car dealerships
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Volume is the problem, not complexity
A car store fields the same handful of questions hundreds of times a week. The agent takes those in full and leaves the team the conversations that actually need a person.
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Third-party leads arrive cold
Leads that come in from your own CRM can be worked by automated outreach, and leads the team is already working are left alone.
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The handover is the weak point
Every conversation is searchable and syncs back, so a salesperson picks up context instead of re-interviewing the buyer.
What Ekho’s AI Sales Agent covers
- Channels
- Web chat and text, from one inbox. A conversation started in either channel is the same conversation.
- Hours
- Every hour, including the overnight and weekend windows where internet leads usually go cold.
- CRM
- Two-way sync with your DMS, and readable field mapping into your CRM, with live sync status on every lead.
- Routing
- Leads route automatically, and dealers choose which departments reach which CRM.
- Pre-qualification
- Standardized across the storefront, the checkout and the chat widget, and it carries into checkout so the buyer is not asked twice.
- Appointments
- The agent books into slots the dealership actually staffs.
See how an AI BDC works across every segment
How to respond to internet leads fast, including after hours
AI Sales Agent for car dealerships
Questions dealers ask
A business development center staffed by software rather than people. It picks up internet leads, answers questions about inventory, follows up when a buyer goes quiet, and books appointments, without the headcount a traditional BDC needs. Ekho’s AI Sales Agent works as one. Franchise and independent car stores buy most of their internet leads twice: once from the source, and again in the time it takes someone to respond. Ekho’s AI Sales Agent answers the moment the lead lands, so the second cost does not accrue.
Ekho’s AI Sales Agent replies in under five seconds, on the website and over text, at any hour. Speed is the whole game with internet leads, because whoever answers first usually gets the appointment.
Yes. Ekho syncs two ways with your DMS and maps fields readably into your CRM, with live sync status on every lead. Dealers also choose which departments reach which CRM, so a multi-department store does not end up with everything in one queue.
Ekho’s AI Sales Agent answers them when they arrive rather than the next morning. It runs at every hour, and the conversation is waiting for the team when they come in.
Most car stores shortlist an AI BDC against the vendors they already know. The comparison pages set Ekho next to each of them, capability by capability, including where Ekho falls short. They are at ekho.com/compare.