AI BDC for car dealerships
Franchise and independent car stores buy most of their internet leads twice: once from the source, and again in the time it takes someone to respond. The agent answers the moment the lead lands, so the second cost does not accrue.
It runs on your own brand, your own rooftops and your own inventory. The buyer never leaves your dealership to talk to it.
What is different about car dealerships
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Volume is the problem, not complexity
A car store fields the same handful of questions hundreds of times a week. The agent takes those in full and leaves the team the conversations that actually need a person.
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Third-party leads arrive cold
Leads that come in from your own CRM can be worked by automated outreach, and leads the team is already working are left alone.
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The handover is the weak point
Every conversation is searchable and syncs back, so a salesperson picks up context instead of re-interviewing the buyer.
What it covers
- Channels
- Web chat and text, from one inbox. A conversation started in either channel is the same conversation.
- Hours
- Every hour, including the overnight and weekend windows where internet leads usually go cold.
- CRM
- Two-way sync with your DMS, and readable field mapping into your CRM, with live sync status on every lead.
- Routing
- Leads route automatically, and dealers choose which departments reach which CRM.
- Pre-qualification
- Standardized across the storefront, the checkout and the chat widget, and it carries into checkout so the buyer is not asked twice.
- Appointments
- The agent books into slots the dealership actually staffs.
Questions dealers ask
A business development center staffed by software rather than people. It picks up internet leads, answers questions about inventory, follows up when a buyer goes quiet, and books appointments, without the headcount a traditional BDC needs. Franchise and independent car stores buy most of their internet leads twice: once from the source, and again in the time it takes someone to respond. The agent answers the moment the lead lands, so the second cost does not accrue.
Under five seconds, on the website and over text, at any hour. Speed is the whole game with internet leads, because whoever answers first usually gets the appointment.
Yes. There is two-way sync with your DMS and readable field mapping into your CRM, with live sync status on every lead. Dealers also choose which departments reach which CRM, so a multi-department store does not end up with everything in one queue.
They get answered when they arrive rather than the next morning. The agent runs at every hour, and the conversation is waiting for the team when they come in.