Act on Leads in Seconds, From Your Phone

Your reps can now act on a lead in seconds, from their phone. When the AI Sales Agent needs a person, it texts the rep who owns the lead, and a reply of a few words moves the buyer forward. No portal, no app to install.

Unblock a buyer with a question

Some questions only a person can answer. The agent texts the rep the buyer's name, the vehicle and the question. The rep answers the way they would answer a colleague: "Yes, it has the tow package." The agent writes the reply to the buyer, sends it, and keeps the conversation going.

Reach a hot lead while it is warm

When a buyer is ready to talk, the agent asks the rep to take the conversation. One text back, and the agent pauses and sends the buyer's name and number so the rep can call right away. When the rep is done, one more text hands the conversation back to the agent.

Built for reps on the lot

A rep spends the day on the lot: with a buyer, on a test drive, on a call. Getting back to a laptop or opening an app to answer one question is not always easy, and that is often why a lead waits. A text reaches the rep wherever they are, which makes it even easier to turn leads into buyers.

The model comes from the agents people already text, like Instinct and Meta's Muse. They have shown that a text-based agent is a strong form factor, and that the ergonomics are great. In many ways, Ekho is building that agentic layer for dealerships and for the automotive industry more broadly, and we are excited for this to be one step in that direction.

Where to find it

Text action items are rolling out to dealerships now. Reps text the same number your AI Sales Agent uses with buyers, and each morning, once your dealership opens, reps with open items get one text that lists them. The full queue stays under Inbox > Action items in the Admin Portal, and an item cleared by text leaves it there too.