New case study: How Massimo's AI agent absorbs 8.9k hours of lead nurturing a year

AI BDC

AI BDC for powersports dealerships

Powersports demand does not keep showroom hours. Inquiries land at night and over the weekend, in season, on units a buyer found somewhere else. Ekho’s AI Sales Agent answers when they arrive rather than on Monday.

Ekho’s AI Sales Agent runs on your own brand, your own rooftops and your own inventory. The buyer never leaves your dealership to talk to it.

What is different about powersports dealerships

  1. Seasonality punishes slow response

    A buying window that opens with the weather closes just as fast. Answering in seconds matters more here than in a category where a buyer will wait.

  2. Buyers arrive by model, not by category

    Model shorthand a rider actually types still finds the right unit, and nearby listings rank first.

  3. Multi-line floors, one conversation

    A store carrying several lines routes leads automatically, and chooses which departments reach which CRM.

What Ekho’s AI Sales Agent covers

Channels
Web chat and text, from one inbox. A conversation started in either channel is the same conversation.
Hours
Every hour, including the overnight and weekend windows where internet leads usually go cold.
CRM
Two-way sync with your DMS, and readable field mapping into your CRM, with live sync status on every lead.
Routing
Leads route automatically, and dealers choose which departments reach which CRM.
Pre-qualification
Standardized across the storefront, the checkout and the chat widget, and it carries into checkout so the buyer is not asked twice.
Appointments
The agent books into slots the dealership actually staffs.

See how an AI BDC works across every segment

How to respond to internet leads fast, including after hours

AI BDC

Questions dealers ask

A business development center staffed by software rather than people. It picks up internet leads, answers questions about inventory, follows up when a buyer goes quiet, and books appointments, without the headcount a traditional BDC needs. Ekho’s AI Sales Agent works as one. Powersports demand does not keep showroom hours. Inquiries land at night and over the weekend, in season, on units a buyer found somewhere else. Ekho’s AI Sales Agent answers when they arrive rather than on Monday.

Ekho’s AI Sales Agent replies in under five seconds, on the website and over text, at any hour. Speed is the whole game with internet leads, because whoever answers first usually gets the appointment.

Yes. Ekho syncs two ways with your DMS and maps fields readably into your CRM, with live sync status on every lead. Dealers also choose which departments reach which CRM, so a multi-department store does not end up with everything in one queue.

Ekho’s AI Sales Agent answers them when they arrive rather than the next morning. It runs at every hour, and the conversation is waiting for the team when they come in.

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