New case study: How Massimo's AI agent absorbs 8.9k hours of lead nurturing a year

AI BDC

AI BDC for marine dealerships

Marine buyers research long and in bursts, often outside the hours a dealership is open. Ekho’s AI Sales Agent holds the thread across those bursts instead of restarting it each time.

Ekho’s AI Sales Agent runs on your own brand, your own rooftops and your own inventory. The buyer never leaves your dealership to talk to it.

What is different about marine dealerships

  1. Long consideration, scattered contact

    Once a buyer shares their details, the agent remembers them for the rest of the session, so coming back does not mean answering the same questions again.

  2. Seasonal and regional swings

    The agent runs at every hour year round, which matters most in the shoulder weeks when staffing is thinnest.

  3. High-consideration units need real answers

    The agent works from your inventory and your policies, and hands to a person when the conversation needs one.

What Ekho’s AI Sales Agent covers

Channels
Web chat and text, from one inbox. A conversation started in either channel is the same conversation.
Hours
Every hour, including the overnight and weekend windows where internet leads usually go cold.
CRM
Two-way sync with your DMS, and readable field mapping into your CRM, with live sync status on every lead.
Routing
Leads route automatically, and dealers choose which departments reach which CRM.
Pre-qualification
Standardized across the storefront, the checkout and the chat widget, and it carries into checkout so the buyer is not asked twice.
Appointments
The agent books into slots the dealership actually staffs.

See how an AI BDC works across every segment

How to respond to internet leads fast, including after hours

Digital retail for marine dealerships

AI BDC

Questions dealers ask

A business development center staffed by software rather than people. It picks up internet leads, answers questions about inventory, follows up when a buyer goes quiet, and books appointments, without the headcount a traditional BDC needs. Ekho’s AI Sales Agent works as one. Marine buyers research long and in bursts, often outside the hours a dealership is open. Ekho’s AI Sales Agent holds the thread across those bursts instead of restarting it each time.

Ekho’s AI Sales Agent replies in under five seconds, on the website and over text, at any hour. Speed is the whole game with internet leads, because whoever answers first usually gets the appointment.

Yes. Ekho syncs two ways with your DMS and maps fields readably into your CRM, with live sync status on every lead. Dealers also choose which departments reach which CRM, so a multi-department store does not end up with everything in one queue.

Ekho’s AI Sales Agent answers them when they arrive rather than the next morning. It runs at every hour, and the conversation is waiting for the team when they come in.

Product Newsletter

Stay up to date with Ekho's product team

  • Product updates straight to your inbox, every other week
  • See how our clients are using the platform
  • What our clients are achieving, with the numbers

One email every other week. Unsubscribe any time. See our Privacy Policy.

Hey there,

Have a question about Ekho? Send us a message or choose an option from below.

Chat history

Your previous conversations, in one place.

Contact our team

Tell us where to reach you and someone will follow up by email.